Surplus Furniture And Mattress Warehouse

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4.4

( 8 reviews )

Furniture Stores, Home Decor, Mattresses

Open 10:00 AM - 08:00 PM See Hours

400 Bath Rd, Kingston, ON K7M 2Y3, Canada +1 6133-896-664.0

Surplus Furniture and Mattress Warehouse is a well-known furniture store located in Kingston, Ontario. With a rating of 4.5 out of 5 stars on Google, it has gained a reputation for offering high-quality furniture at affordable prices. The store offers a wide selection of furniture, from sofas and sectionals to bedroom sets and dining tables. They also have an impressive collection of mattresses from top brands. Surplus Furniture and Mattress Warehouse offers various ways for customers to shop, including in-store shopping, curbside pickup, and delivery. They even offer same-day delivery or pick-up for customers who can't wait to enjoy their new furniture. In addition, the store regularly runs promotions and discounts, making it an excellent choice for anyone on a budget. With friendly and knowledgeable staff, Surplus Furniture and Mattress Warehouse is a great place to shop for home furnishings.

Reviews

4.4/5

8 reviews

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1 stars

Ashley kreger

March 22, 2024

Had a great experience today in Kingston at surplus. Explained what we wanted. Shawn forgot about a set but Brenda quickly remind him and asked us to go look. It was perfect! I’m glad she was there and thought that the dark one might be one we were interested in. Shawn explained the warranty to us and had us sold! Thanks surplus.

Yu jiang

March 22, 2024

Surplus Furniture is an amazing place to buy your stuff. After looking around online and physical stores in Kingston, I found these guys and knew that it was my final “bus stop”. I enjoyed great customer service, fantastic discounts and quality products with great value for money. All items came complete (and on time) in boxes They delivered on time - for a fee though and you have to be your own handyman and couple your stuff…except of course you don’t mind paying for this service. I hear they have stores all over Canada. Check them out.

Ryan krekeler

March 22, 2024

I had an outstanding experience at this furniture and mattress warehouse store! Shawn, our sales rep, was not only professional and knowledgeable but also added a touch of humor, making the shopping process enjoyable. Brenda was awesome to deal with, ensuring a smooth and pleasant transaction. Exceptional service all around – highly recommend! ⭐⭐⭐⭐⭐

Daniel richards

March 22, 2024

After a couple mishaps in the delivery of our very large order, Onkar, Brenda and Shawn were all SUPER helpful, polite and timely with their services, in contacting us and taking care of any issue we threw their way, including placing an order less than an hour before close on a Friday night. Only good things to say about my experience at this store and their staff. Will definitely continue to shop here in the future.

Christian jenkins

March 22, 2024

I've had a frustrating experience from September 1st, 2023, to September 24th, 2023. My sales bill indicated that I purchased a sofa, which was never delivered due to a human error. Furthermore, the price was not included, which is completely unacceptable. Additionally, my headboard bed had issues, and they informed me that I should cover the return costs for a defective product that had just been delivered. This is unreasonable, and they claimed that returning products is not part of their policy, which is astonishing in this day and age.I've been following up with the customer service help, but there has been no response from the headquarters. Does this company have any accountability for its branches?

Erin carrier

March 22, 2024

Been to Kingston Surplus numerous times for all of our furniture needs from beds to couches etc.. Always had wonderful experiences.. Today we went in to purchase a new bed and it was probably the most excellent experience we've ever had. As soon as we walked in Shawn was there to greet us and help us. He went above and beyond with helping us make our choice to ensure we left happy! He was attentive to our wants and needs of our purchase and helped us stay in a comfortable budget. 10/10 highly recommend for service and prices!

Pik yee tang

March 22, 2024

I was so pleased with the service especially grateful for Shawn . He’s very accommodating. I got the sofa bed . I impressed with the quality of the product I received, as well the in store credit I received. I highly recommend to visit the store and look for Shawn .

Fernanda almeida

March 22, 2024

We would like to thank Ankar and Brenda for their great customer service and assistance with purchasing our new sectional couch. The sectional was delivered to our door within 12 hours of purchasing it (other furniture places were estimating 6 - 8 weeks for a similar sectional) and with a price that didn't break the bank. The sectional is beautiful, and we would highly recommend checking out Kingston's Surplus Furniture. - Ronnie and Allie